Audit9 provides two types of quality assurance engagement; the 360º architecture audit and the project quality checkpoint.
The 360º Architecture Audit provides peace of mind for Salesforce® customers through a comprehensive, expert and independent analysis of key risk areas and adherence to best-practice. All audits are undertaken by a Salesforce Certified Technical Architect (CTA).
The Project Quality Checkpoint covers all aspects of a planned or ongoing Salesforce implementation project with a view to identify risk or inefficiency related to the solution design options or build quality issues related to emerging technical components. Process aspects can also be assessed to identify deviations from best-practice.
The composition of each audit will be directed by the focus areas defined by the client, but in most cases covers the integrity of the solution design, appropriate mapping of requirements to platform features, quality of the point-and-click build, technical components and integration architecture. Salesforce Marketing Cloud quality audits are also undertaken.
The primary outcome of the audit will be a report of findings, which outlines adherence to best practice, security risk, ongoing maintainability/extensibility and scalability of the solution. The report may also cover tactical recommendations and strategic roadmap considerations.
The checklist below provides an illustration of the type of review areas covered.
User License Model.
Sharing Model. Role Hierarchy, Org-wide Defaults, Implicit-over-explicit Sharing, Public Groups/Manager Groups/Queues usage.
